Careers

Frontenac Property Management is a locally owned and operated company in Kingston, Ontario. We are a full-service property management company committed to continually improving the rental experience for the investment property owner as well as the tenant. We take pride in representing safe and well cared for properties and understand the value of such an investment.

We are looking to fill the role of Office Administrator. Reporting to the Director of Operations, the successful candidate will have a strong customer service background, with the ability to represent our company in a professional manner; have exceptional attention to detail, superior communication skills, and great time management.

Your roles and responsibilities will include:

• Answering incoming phone calls and emails and involving other staff as needed to assist in problem solving

• Reading and flagging all company emails for the appropriate individuals/departments

• Day to day communication with existing tenants

• Responding to property inquiries, scheduling showings, and coordinating with the leasing department in regards to potential tenant applications

• Following up with prospective tenants after showings, addressing questions and collecting feedback promptly

• Assessing prospective tenant needs and suggesting suitable properties that matches what they are seeking

• Maintaining client and tenant files and company databases

• Maintaining listings of available properties with accurate information

• Setting up new contracts by adding clients, properties and information into property management software, organizing property keys and lawn signs from for rent to leased

• Welcoming new clients to the company by sending the executed contract and an introduction to the team

• Coordinating various types of property visits with owners, realtors, appraisers, etc

• Participating in company evening and weekend coverage rotation

• Showing available properties to interested potential tenants (as needed)

• Ordering office supplies as needed

Potential for growth into the following responsibilities:

• Processing sublet applications and agreements between current tenants and sublets

• Responding to parking inquiries and preparing parking agreements. Maintaining records of available parking spaces

• Communicating with tenants and owners regarding lease renewals, preparing lease renewal documents for signing

The right candidate will have the following qualifications and experience:

• Excellent communication skills in English (telephone, email and in person)

• Professional phone, email and face to face demeanor

• Experience using various computer applications, ie, Google Workspace, Buildium, iPhone

• College Diploma in Office Administration, Business Administration or equivalent work experience

• Minimum 1 year experience in an administrative and/or communications role

• Customer service experience in an administrative or office environment is an advantage

• Hold a valid “G” License (a successful candidate will be required to provide a 3-year uncertified driver’s record at their expense)

The successful candidate will be required to provide a Criminal Record check (to include Vulnerable Sector check) at their expense as a condition of employment.

Frontenac Property Management offers a competitive compensation package, including a comprehensive benefits plan, Retirement Savings Plan. Laptop and phone for business use provided.

Job Type: This is a full time position 8:30 am to 5:00 pm Monday to Friday. Additional hours may be required during evenings and/or weekends as needed during high volume turnover periods.

Salary: $22.00 to $24.00/hour 

Those interested should apply by emailing a cover letter and resume which explains how they meet the qualifications and experience outlined to careers@frontenacproperty.com

We wish to thank all who express an interest in this position and advise that only those who are selected for an interview will be contacted.